Shipping policy

SHIPPING POLICY

Thank you for shopping with Virello.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or periods of high demand.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout. Most orders arrive within 5–10 business days after shipment.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is available.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Delays

While we strive to deliver your order on time, shipping delays caused by carriers, customs, weather, or other unforeseen circumstances are beyond our control.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Virello is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact page or by email.